Application Support Analyst

Type: Permanent
Location: London

Ocean has been engaged to recruit an exciting opportunity to join a leading London-based asset management company. This is a fantastic opportunity to gain or improve order management (Aladdin) Application Support experience in a growing company which heavily invests in its employees.

As the Application Support Analyst, you will work in partnership with the Development team and the business to deploy and support a suite of applications, with a main focus on Blackrock Aladdin (extremely valuable experience). In addition, you will work across multiple asset classes and build and manage relationships with a variety of stakeholders across multiple business functions.

Key remits:

  • You will support front office users on new releases, upgrades and also get exposure to maintenance projects surrounding the front office order management system and peripheral technology.
  • You will also be given exposure to a multitude of other systems which bolt on to Aladdin within this global asset manager.
  • You will liaise with systems vendors, acting as a conduit between them and the business users, to ensure business requirements are met effectively
  • You will effectively communicate with internal teams and external suppliers to deliver current state documentation and procedures


  • Front office experience within an asset management environment (either Change, Application Support or even as a member of the business, such as FMA or Trade Support)
  • Minimum 1-2 years of experience working within an investment management organisation within a front office or front-facing role
  • Good communication and interpersonal skills
Nice to have:
  • Order Management System (OMS) experience (ThinkFolio, Aladdin, Charles River, Latentzero etc)
  • Able to follow best practice for application issues such as ITILlExposure to both in-house builds and third-party hosted applications


Ocean is a recruitment and inclusion consultancy dedicated to the investments industry. Our mission is to lead the recruitment of diverse talent and champion the adoption of more inclusive working cultures to help the industry innovate.  


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+44(0)203 909 8640


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* Assumes 261 working days less 9 bank holidays and 25 non billing days such as holiday etc